Measuring employee performance?
Recently I was asked if time and results were the only things you could use to measure employee performance. Here's a snippet of my response.
The most important thing to remember when measuring performance is that you are trying to measure the things that make the most difference (not just the things that can be measured). The problem is that many of the things that make the most difference are not easily quantifiable.
Can Google Bring Enterprises Together?
Last week marked the official launch of Google Sites, a web-based collaboration service that has been lovingly dubbed by some as the "Sharepoint killer." It lets you pull together information from across Google Apps to create customized company...
Read more about Can Google Bring Enterprises Together?...Microsoft SaaS leaves partners feeling deskless
I've made it a point to write a lot about my excitement over the intersection of SaaS and the channel on this blog. At Intacct our channel business is currently growing at around 400% per year, partly because there is a huge amount of demand for...
Read more about Microsoft SaaS leaves partners feeling deskless...Microsoft and Concentrix
British customer relationship management specialist and IT vendor Concentrix is now providing Microsoft Dynamics CRM 4.0 as a hosted offering.
Concentrix has been implementing Microsoft Dynamics CRM as an on-premise product within businesses for...
Read more about Microsoft and Concentrix...Convert Your Emails into Google Documents without
Google recently introduced a new feature in Gmail that lets you easily convert an email conversation into a Word document without having to use copy-paste.
Simply click the "Create a Document" link next to any Gmail thread and the entire message...
Read more about Convert Your Emails into Google Documents without Gmail...Conventional wisdom on CRM requirements doesn't wo
The final major flaw with the functionality led approach to CRM requirements gathering is the Rumsfeldian notion of the unknown unknowns. Users, who invariably haven’t used CRM technology before, are expected to articulate a complete vision of what...
Read more about Conventional wisdom on CRM requirements doesn't work ...Expense Reporting Just Got Sexy with Expense2GO fo
When you travel, why is it that in spite of the fact that you want your money back quickly, submitting your expense report is not the top activity on your mind? So far, for most of us, it’s because we’ve been stuck in a tedious processes of...
Read more about Expense Reporting Just Got Sexy with Expense2GO for iPhone...